Production:

Because most of our products are custom-crafted to order, we require three (3) to five (5) weeks production time from the date of receipt.

We do carry a limited number of jewelry products and accessory items on a seasonal basis. If you wish to inquire about the availability of a particular product in stock, please contact us before placing your order. 

All in-stock orders will be shipped within five (5) working days from the date of order entry. 

* Production time excludes shipping time.

If changes/updates are made after order submission, production time will be counted when all changes/updates are finalized and confirmed.

Due to holidays, shipping may have some delays, if you’d like to have your order by a specific date, please contact us.

Shipping:

Please allow between 2-7 days for your order to arrive after it has been shipped. If more than 14 business days have passed after the order has shipped please email us at contact@getsignatured.com to review the status of your order.

Once your order is shipped, tracking information will be sent via e-mail.

Please note, The Signature Collection is NOT, under any circumstances responsible for packages lost/damaged in transit, incorrectly supplied addresses, unclaimed/refused packages, or lost/stolen packages marked "Delivered" by USPS or UPS. If your package falls under any of these categories, please contact USPS directly to file a claim at 800-275-8777.